MusicFre Privacy Policy

1. Introduction

MusicFre is operated by Kingshiper Technology and its affiliates (“MusicFre”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy and personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our websites, products, and services.

This Policy applies to all MusicFre websites, applications, and services that link to it. We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. What Personal Data We Collect

2.1 Data Related to Your Use of Our Website and Services

(1) Website usage data

When you visit our website, we may collect certain technical and usage information, including:

  • Pages you visit and actions you take
  • Date and time of access
  • Referring website or source
  • Device, browser type, and operating system
  • IP address and general location information

In most cases, this information is collected in an aggregated or anonymized form.

(2) Information you provide directly

When you purchase or register for our services, we may collect personal data you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Country
  • Billing and payment information
  • Company name (if applicable)
  • Customer support communications
  • Account-related information

We only collect data that is necessary for providing our services.

(3) Data collected when using our products

Depending on the product you use, we may collect:

  • Product license or serial number
  • Feature usage and interaction data
  • Application logs and crash reports
  • Device information (such as device model, OS version, software version)
  • IP address and network information
  • File-related metadata (such as format and size, when relevant to functionality)

In some cases, if a crash occurs, we may ask for your permission to send diagnostic information or related files to help us resolve technical issues.

2.2 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyze website traffic and usage behavior
  • Measure marketing and advertising performance

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and fulfill orders
  • To verify your identity and manage your account
  • To provide customer support
  • To improve our products and services
  • To send important service-related notifications
  • To send marketing communications (you may opt out at any time)
  • For internal analytics and business improvement
  • To comply with legal obligations

4. How We Share Your Personal Data

We do not sell your personal data.

We may share your personal data only in the following situations:

(1) With your consent

When you explicitly agree to share your information.

(2) Within MusicFre group companies

We may share data within affiliated entities for service operation purposes.

(3) With service providers

We may share data with trusted third-party providers who help us operate our business, such as:

  • Payment processors
  • Cloud hosting providers
  • Customer support tools
  • Analytics and marketing platforms

These providers are only permitted to process your data on our behalf and are not allowed to use it for their own purposes.

(4) Legal requirements

We may disclose your data if required to:

  • Comply with legal obligations
  • Respond to lawful government requests
  • Protect our rights, users, or the public

5. How We Protect Your Personal Data

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

We only retain personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law.

If a security incident occurs, we will notify affected users and relevant authorities as required by applicable law.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection.

In such cases, we implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

7. Third-Party Services

We may use third-party services to facilitate payments and service delivery, including payment processors and e-commerce platforms.

These providers may process your personal data securely and independently according to their own privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 13 (or the minimum age required by applicable law in your jurisdiction).

We do not knowingly collect personal data from children. If we become aware that such data has been collected without appropriate consent, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, you may contact us using the details below.

10. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.

If you delete your account, we will delete or anonymize your personal data within a reasonable period, unless legal obligations require retention.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Where appropriate, we may also notify you through email or our services.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, you may contact us:

Email: [email protected]